Constat

Try Constat in two minutes

Constat lets the people using your app report bugs by capturing them — the screen, the console errors, and the failed network calls — so your team replays the exact problem instead of asking "can you describe what happened?"

Where it lives

Constat plugs into your support stack — installed as an Intercom app, added to another support tool, or dropped into your own web app with a single <script> tag. So when a customer hits a bug in your support chat, they capture it in one click instead of trying to describe it — and the recording lands right back on the support conversation.

1 Break something 2 Report it 3 See the capture
1

Break something

This is a sample app with Constat installed. Click a button — each one triggers a real failure (a failed request or a console error). Notice the screen never tells you why. That's the everyday support problem.

Northbridge Billing — app.northbridge.example

Billing

Invoices & payments · current period

Outstanding
$4,200CAD
Seats
7 / 10
API calls
18,423
Complete payment — charge INV-2043
Open invoices — load the unpaid list
Export report — download this period as CSV

Go ahead — click Pay, Load invoices, and Export. They all fail. Then move to step 2.

2

Report it — pick a way

Constat can capture a bug several ways. For most of them you just click, add a note, and you're done.

Most used

Instant report

Captures the console, network, and a snapshot of the page — no video. The fastest way to get the technical cause of a bug.

When: almost any bug. Something broke; grab the evidence.

🎯

Element picker

Point at one specific element on the page and report just that, with the same console + network context.

When: "this button / this row is wrong."

🎥

Video

Loom-style screen recording of what the user does, alongside the console + network.

When: the bug is a sequence of steps you need to see.

Your browser will ask to share your screen.

⌨️

Keyboard shortcut

Open the capture menu from anywhere — no button needed — then pick how to report.

When: power users & support agents who report often.

⌘ / Ctrl+⇧ Shift+J

Press it now — try it on this page.

🔗

Hosted link

Generate a one-time link and send it to someone who isn't inside your app. They open it and record — no install.

When: a customer over email/chat who can't use the widget.

🧩

Chrome extension

A browser extension so your team can capture any page, even ones without the Constat snippet.

When: internal team use across many sites.

  1. Chrome → chrome://extensions
  2. Enable Developer mode
  3. Load unpacked → pick the extension/ folder
3

See the capture

Every report lands in the dashboard. Open it, sign in, and open your newest report — the console errors, failed requests (with response bodies), and a snapshot are all there, lined up on one timeline.

Open the dashboard → sign in: test@constat.local / testtest